Shipping Policy
Thank you for shopping with Daily Craft 3D. Based in Canada, we’re proud to offer reliable and affordable shipping options to customers across the country, to the United States, and worldwide. Below, you’ll find all the details about our shipping policies, including costs, delivery times, and free shipping thresholds.
1. Processing Time
Non-Customized Items: Orders are typically processed within 1-3 business days.
Customized Items: Because these are made-to-order, please allow 3-5 business days for processing before shipment.
Note: Processing times may vary during holidays or peak seasons.
2. Shipping Costs
Within Canada and the United States
Orders of 50 CAD or more: Free Shipping.
Orders below 50 CAD: A flat shipping fee of 9.99 CAD applies.
International Orders
Orders of 90 CAD or more: Free Shipping.
Orders below 90 CAD: Shipping costs are calculated at checkout based on the destination and order weight.
3. Shipping Times
Within Canada
Estimated delivery time: 2-7 business days, depending on your location.
Shipping times may vary for rural or remote areas.
To the United States
Estimated delivery time: 5-10 business days, depending on customs processing and courier services.
International Shipping
Delivery times vary depending on the destination, ranging from 7-21 business days or longer.
Customs processing and local courier services can affect delivery times.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package’s journey in real time.
5. Delivery Issues
Incorrect Address: Please ensure your shipping address is accurate at checkout. We are not responsible for packages lost or delayed due to incorrect addresses.
Lost or Delayed Packages: If your package is lost or delayed beyond the expected timeframe, please contact us at dailycraft3d@gmail.com, and we will work with the courier to resolve the issue.
Customs Fees: International orders may be subject to customs duties or taxes, which are the buyer’s responsibility.
6. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery. Provide your order number and clear photos of the issue, and we’ll work with you to arrange a replacement or refund.
7. Shipping Restrictions
We currently ship to Canada, the United States, and select international locations. If your country is not listed at checkout, please contact us to discuss potential shipping options.
8. Questions?
If you have any questions about our shipping policy, feel free to contact us:
Email: dailycraft3d@gmail.com
Phone: +1(647)4468681